Relevance verified: 27/04/2026
Paradise 8 Casino (“we”, “us”, “our”) is committed to protecting the personal information of everyone who uses our website at paradise-8casino-uk.com. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you hold under applicable data protection law.
Our practices are governed by the UK General Data Protection Regulation (UK GDPR) as retained in British law under the European Union (Withdrawal) Act 2018, and the Data Protection Act 2018. If you have any questions about how we handle your data, please contact us before using the site.
1. Who We Are
Paradise 8 Casino is operated by the AffDynasty Group and has been providing online gaming services since 2005. The platform is accessible at paradise-8casino-uk.com and is licensed by the Government of Curaçao under a Curaçao eGaming licence.
For the purposes of UK data protection law, we act as the data controller in respect of personal information collected through this website. This means we are responsible for deciding how and why your personal data is processed.
If you need to contact us regarding your data, you can do so via:
- Email: [email protected]
- Live Chat: Available 24/7 directly on the website
2. What Personal Data We Collect
We collect personal information in several ways: directly from you when you register or interact with us, automatically through your use of the site, and in limited circumstances from third parties.
Information you provide to us directly:
- Full name, date of birth, and gender
- Email address and telephone number
- Postal address and country of residence
- Username and password for your account
- Copies of identity documents (such as a passport or driving licence) and proof of address (such as a utility bill or bank statement) for identity verification purposes
- Financial information, including payment card details, e-wallet account references, and transaction history
- Communications you send to our support team, including live chat transcripts and emails
- Any information you submit when completing surveys, promotions, or other optional activities on the site
Information collected automatically:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent on the site, and navigation patterns
- Referring URLs and search terms used to find the site
- Cookie identifiers and session data (see our Cookie section below)
Information from third parties:
- Identity verification and fraud prevention data provided by third-party verification services
- Payment authentication data from payment processors
- Data from analytics providers to help us understand how users interact with the site
We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with their data, please contact us immediately.
3. Why We Collect Your Data and the Legal Basis for Processing
Under UK GDPR, we must have a lawful basis for processing your personal data. Below is an explanation of why we collect data and the legal basis that applies in each case.
Providing our services and fulfilling our contractual obligations
When you register an account and use paradise-8casino-uk.com, we need to process your personal data to manage your account, process deposits and withdrawals, deliver the games and features you request, and handle customer support queries. The legal basis for this processing is the performance of a contract with you.
Compliance with legal obligations
We are required by law to carry out identity verification (Know Your Customer, or KYC) checks before allowing real-money gameplay and withdrawals. This includes verifying your age, identity, and address. We are also obligated to monitor activity for anti-money laundering (AML) purposes, retain records of financial transactions, and respond to requests from relevant regulatory and law enforcement authorities. The legal basis for this processing is compliance with a legal obligation.
Fraud prevention and security
We process certain data to detect and prevent fraudulent activity, protect both you and us from financial crime, and maintain the integrity of our platform. This is carried out on the basis of our legitimate interests in operating a safe and trustworthy service.
Responsible gambling
We have a genuine duty of care towards our players. We use data about your gambling activity to monitor for signs of problem gambling behaviour, to administer self-exclusion requests, and to enforce deposit and wagering limits you have set. The legal basis for this processing is compliance with legal obligations and our legitimate interests in promoting responsible gambling.
Marketing communications
If you have opted in to receive marketing from us, we may send you promotional emails, offers, and information about bonuses and events at paradise-8casino-uk.com. You can withdraw your consent at any time by clicking the unsubscribe link in any marketing email, or by contacting us directly. We will not send you direct marketing without your prior consent.
Site analytics and improvement
We use anonymised and aggregated data to understand how our website is used and to improve the user experience. This is based on our legitimate interests in developing and maintaining a high-quality platform.
4. How We Use Cookies
Cookies are small text files placed on your device when you visit paradise-8casino-uk.com. We use them to ensure the site functions correctly, to remember your preferences, and to gather analytical data.
Essential cookies are necessary for the website to operate. Without them, certain features such as account login and session management would not work.
Functional cookies remember choices you have made, such as your preferred language or currency, to personalise your experience.
Analytical cookies help us understand how visitors use the site. We use services such as Google Analytics to collect anonymised data about traffic patterns and user behaviour. This information is used solely to improve the site.
Marketing cookies may be placed if you arrive via an affiliate link or if you have consented to receive targeted advertising. These help us understand the effectiveness of our promotional campaigns.
You can manage your cookie preferences through the cookie settings banner displayed when you first visit the site, or by adjusting the settings in your browser. Please be aware that disabling certain cookies may affect how the website performs.
5. How We Share Your Personal Data
We do not sell your personal data to third parties. However, we do share data with trusted parties where it is necessary to deliver our services or to comply with the law.
Payment processors and financial institutions: When you make a deposit or withdrawal, your payment information is shared with our payment service providers, including those handling Visa, Mastercard, Skrill, Neteller, Bitcoin transactions, and bank transfers. These providers are contractually obligated to process your data only for the purpose of facilitating your transaction and in accordance with applicable data protection standards, including PCI-DSS compliance.
Identity verification providers: We use third-party KYC and AML service providers to verify your identity and screen transactions for suspicious activity. These providers act as our data processors and are bound by strict data processing agreements.
Software providers: Paradise 8 Casino partners with game providers including Rival Gaming, Betsoft, and Saucify. Limited technical data may be shared with these providers to ensure games function correctly on our platform.
Regulatory and law enforcement authorities: Where we are legally required to do so, we may disclose personal data to governmental bodies, law enforcement agencies, or regulatory authorities in connection with legal proceedings, investigations, or to comply with a court order.
Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, personal data held about our users may be transferred to the new entity as part of that transaction. We would notify affected users in advance should this occur.
All third parties with whom we share personal data are required to maintain appropriate security standards and to use the data only for the specified purposes.
6. International Data Transfers
Because Paradise 8 Casino is operated internationally and uses third-party services based in various countries, your personal data may be transferred to, and processed in, countries outside the United Kingdom. Where this occurs, we take steps to ensure that appropriate safeguards are in place in accordance with UK GDPR requirements. These may include the use of Standard Contractual Clauses approved by the Information Commissioner’s Office (ICO), or transfers to countries that have been assessed as providing an adequate level of data protection.
If you would like further information about the safeguards we use for international data transfers, please contact us using the details provided in this policy.
7. How Long We Keep Your Data
We retain personal data only for as long as is necessary for the purposes described in this policy, or as required by law.
Account data and transaction records are retained for a minimum of five years following the closure of your account, in line with our obligations under anti-money laundering legislation. Identity verification documents are retained for a minimum of five years from the date of verification. Communication records such as support chat logs and emails are typically held for up to three years.
Where data is no longer required and there is no legal obligation to retain it, we will securely delete or anonymise it.
8. Your Rights Under UK GDPR
As a data subject under UK GDPR, you have a number of important rights in relation to your personal data. These rights apply in most circumstances, though some are subject to specific conditions and exemptions.
The right to access: You can request a copy of the personal data we hold about you. This is commonly referred to as a Subject Access Request (SAR). We will respond within one calendar month of receiving your request.
The right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it.
The right to erasure: Sometimes referred to as the right to be forgotten, this allows you to request that we delete your personal data in certain circumstances, such as where the data is no longer needed for the purpose it was collected or where you withdraw your consent and no other lawful basis applies.
The right to restrict processing: You can ask us to pause or limit the processing of your data, for example while a dispute about its accuracy is being resolved.
The right to data portability: Where processing is based on your consent or a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format, and to request that it be transmitted to another controller where technically feasible.
The right to object: You have the right to object to processing carried out on the basis of our legitimate interests. You also have an absolute right to object to the use of your data for direct marketing purposes.
Rights in relation to automated decision-making: Where we make decisions about you using solely automated processing that have a significant effect on you, you have the right to request human review of that decision, to express your point of view, and to challenge the outcome.
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will not charge a fee for responding to rights requests unless they are manifestly unfounded or excessive.
9. Security of Your Personal Data
We take the security of your personal information seriously. paradise-8casino-uk.com uses SSL (Secure Socket Layer) encryption technology to protect data in transit between your browser and our servers. All sensitive financial data is handled in accordance with PCI-DSS standards.
Access to personal data within our organisation is restricted to staff who require it for their specific role. We maintain internal policies and technical controls to minimise the risk of unauthorised access, data loss, or misuse. Regular security assessments are carried out to identify and address vulnerabilities.
Despite these measures, no method of transmission over the internet or method of electronic storage is entirely risk-free. If you have reason to believe your account has been compromised, please contact us immediately.
10. Responsible Gambling and Data Use
Paradise 8 Casino is committed to supporting players who may be experiencing difficulties with gambling. We collect and use data about your gambling activity, including deposit frequency, session duration, and wagering patterns, to identify potential indicators of problem gambling behaviour. This allows us to reach out proactively, apply limits where appropriate, and enforce self-exclusion requests.
If you wish to set limits on your account, request a cooling-off period, or self-exclude, please contact our support team. Once a self-exclusion is in place, we will retain your data for the duration of that exclusion and for the legally required period thereafter, but we will suppress your details from our marketing databases.
For independent support, the following organisations provide free and confidential assistance:
- BeGambleAware: www.begambleaware.org
- GamCare: www.gamcare.org.uk
- Gambling Therapy: www.gamblingtherapy.org
- Gamblers Anonymous UK: www.gamblersanonymous.org.uk
11. Children’s Privacy
paradise-8casino-uk.com is strictly an adults-only service and is not directed at or intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from someone under the age of 18, we will take prompt steps to delete that data and close the relevant account.
If you are a parent or guardian and believe your child has accessed our services or submitted their personal data, please contact us immediately.
12. Links to Third-Party Websites
Our website may contain links to external sites that are not operated by Paradise 8 Casino. We have no control over the content or privacy practices of these websites and accept no responsibility for them. We encourage you to read the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will revise the document accordingly and, where the changes are material, we will notify you by email or by placing a notice on the website. Continued use of paradise-8casino-uk.com following notification of changes constitutes your acceptance of the updated policy.
14. How to Make a Complaint
If you are unhappy with how we have handled your personal data, we encourage you to contact us first so that we can try to resolve the matter directly. Please email us at [email protected] and we will investigate your concern as promptly as possible.
If you remain dissatisfied after contacting us, or if you prefer not to raise the matter with us directly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection authority.
Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Telephone: 0303 123 1113 Website: www.ico.org.uk
This Privacy Policy applies to all personal data collected through paradise-8casino-uk.com and the services offered therein.